HI THERE !

Hailings from Subi Bhaskaran

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ABOUTABOUT

Subi Bhaskaran is an articulate and versatile professional with accomplished experience as an IT professional for more than two decades. He is a multi-faceted innovator who extends his talents over all aspects of large-scale enterprise IT Infrastructure & Application Management for industries such as Manufacturing, Retail, Logistics, Banking, Financial Services, Insurance, Oil, Gas, Energy, and Utilities. He excelled in his terms and ways and created innovative business technology and models that pioneer high growth.

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EXPERIENCE & EDUCATION

Feb 2020 – Present
Global Data Centre and Cloud Manager – TMF Group

Responsible to engineer, develop, implement and run the TMF Group data centre’s and Cloud globally.

Jan 2010 – Jul 2019
Director, Quality, Hybrid Infra Services | Head of Infrastructure, Platform/ Shared Services/ EUS – Tieto

As a Director, Quality, Hybrid Infra Services and Head of Infrastructure, Platform/ MS Shared/ End User Services at Tieto Oyj Read More

May 2004 – Jan 2010
Sr.Manager-IT – WNS Global Services

As a Senior IT Manager at WNS Global Services Pvt., I held responsibility for managing IT operations, infrastructureRead More

1997 – 2004
Lead Engineer- IT Operations/Sr. Engineer- IT Projects/Sr.Systems Engineer/Asst.Engineer – DEI Group / Hays Plc/ Astron Plc ( R R Donnelley GDS)

1995 – 1997
Customer Support Engineer – Uni comp

IT Systems integrator and Personal Computer Sales and Service

Symbiosis Institute of Business Management, Pune

PGDOM

Stockholm School of Economics IFL Executive Education

Business Administration and Finance Management, General

Indira Gandhi National Open University

Master of Computer Applications (MCA)

HONORS & AWARDS

NEXT100 2014 CIO Award Winner
Prize 2014

Zenith Award
Prize 2009

Annual Leadership Award
Prize 2007

LICENSES & CERTIFICATIONS

ITIL 4 Strategic Leader

AXELOS Global Best Practice

ITIL v4 Managing Professional

AXELOS Global Best Practice

ITIL V3 Expert

APMG International

ITIL V2 Service Manager, ITIL Foundation,MCSE, CNA, CCNA, MCDBA,

Exin, Microsoft, Cisco and Novell

LANGUAGES

ENGLISH
HINDI
TAMIL
MALAYALAM

SKILLS

97%

IT Outsourcing

96%

IT Service Management

100%

IT Operations

98%

IT Governance

96%

IT Portfolio Management

96%

IT Financial Management

INDUSTRIES

  • Manufacturing
  • Retail
  • Logistics
  • Banking
  • Financial Services
  • Insurance
  • Oil
  • Gas
  • Energy
  • Utilities

RECENT POSTBLOG

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CONTACT USCONTACT US

MAIL
subi_nair@hotmail.com

PHONE
+91 985 009 8150

As a Senior IT Manager at WNS Global Services Pvt., I held responsibility for managing IT operations, infrastructure, and service delivery of the WNS business units in Pune, Chennai, and Bangalore. I contributed to the success of company’s progression by leading a team of more than 75+ staff members in IT Group across Pune, Chennai, and Bangalore. I served as ITSM lead in IT PMO for overseeing Aviva global offshoring business transition to WNS and other integration related project activities such as service planning, scheduling, reporting, and resource management. I managed business/technology transition and organisational change according to new business pursuits with relevant technical inputs, while ensuring change management and business continuity management processes enforced that boosted business’ resiliency. I set up BOT model subsidiary of WNS as a separate entity by owning the IT function to design, build and run operations.

Below are some of my key accomplishment that I have attained during this tenure:
~ Integrated three different entities into WNS technology platforms in less than 90 days, including post-merger of Aviva global services facilities from Chennai and Bangalore.
~ Played a key role in implementing ISO 9001 and BS7799, including recertification to ISO 27001.
~ Provided IT support and service delivery to 5500+ end users across all three offshore locations.

As a Director, Quality, Hybrid Infra Services and Head of Infrastructure, Platform/ MS Shared/ End User Services at Tieto Oyj, I steered and managed hybrid cloud, infrastructure, and platform related service management globally for customers from different industries such as Manufacturing, Retail, Logistics, Banking, Financial Services, Insurance, Oil, Gas, Energy and Utilities.
I served a key role as director of quality, hybrid infra services by administering IT operations in traditional and high velocity IT delivery models and create centralized functions with a global staff strength of 1200+ IT experts in India and Czech Republic.
I spearhead IT service management of global deliveries to ensure all services aligned business strategy, increasing efficiency and cost effectiveness. I managed quality functions to improve service excellence and reported to country manager of Czech Republic.
I lead personnel and direct delivery activities in different towers such as customer service centre (end user support, service desk, and operational control centre), platform services (email, IM, and portals), workspace services(device management and SAM), business platform services (database and SAP basis), and enterprise cloud platform services (private/public and hybrid cloud).